Customer Service Representative Community, Social Services & Nonprofit - Oswego, IL at Geebo

Customer Service Representative

3.
6 Oswego, IL Oswego, IL Full-time Full-time $30,000 a year $30,000 a year Job Description Our customer service role includes:
Answering and servicing incoming phone calls Answer any questions that a customer may have within their policies? Welcoming new customers to our agency Giving policy reviews? Taking payments Providing ID cards? Scheduling life insurance appointments with our financial adviser? ? Salary:
$30000.
00 per year Benefits Annual Base Salary Based on Experience Mon-Fri Schedule Hands on Training Career Growth Opportunities Evenings Off Paid Time Off (PTO) Responsibilities Handle all incoming claim calls from customers.
Develop new Financial Services opportunities.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Return all phone messages promptly.
Share training and education knowledge and expertise with team members.
Maintain knowledge of new products.
Provide?exceptional customer service.
Be outstanding at relationship building.
Maintain client relationships with follow up phone calls.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Requirements All customer service representatives in our agency are required to have:
High school degree or above Illinois Property and Casualty license (not needed to get the job, can be acquired after receiving the job) Good customer service skills? Good problem solving skills Proficient computer skills (this is a computer based job)? Company Description Our company is a local Allstate Agency specializing in Home and Auto insurance products.
We take our job seriously and tailor our clients policies to fit their needs.
We care, and it shows in our results as we have achieved many awards since opening our doors.
Our dedicated staff work incredibly well as a team and always put the customer first.
Apply to our team today!.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.