Customer Service Representative Community, Social Services & Nonprofit - Oswego, IL at Geebo

Customer Service Representative

3.
6 Oswego, IL Oswego, IL Full-time Full-time $30,000 a year $30,000 a year Job Description Join Hupp Family Financial Inc, an esteemed financial services company based in Oswego, Illinois, known for its commitment to customer satisfaction and excellence in all aspects of financial planning.
At Hupp Family Financial, we believe in fostering close relationships with our clients and providing exceptional service to meet their needs effectively.
As a Customer Service Representative, you will be an integral part of our team, working collaboratively to ensure our clients receive the highest level of support and satisfaction.
Salary:
$30000.
00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule Evenings Off Health Insurance Responsibilities Client Interaction:
Engage with customers in a friendly and professional manner, addressing their needs and concerns effectively.
Issue Resolution:
Handle customer inquiries and complaints promptly and efficiently, striving to achieve customer satisfaction.
Account Management:
Maintain accurate customer records and update information as needed.
Product Knowledge:
Develop a comprehensive understanding of our financial products and services to assist customers effectively.
Quality Assurance:
Ensure the delivery of high-quality service that aligns with our company standards.
Continuous Improvement:
Seek opportunities for personal and professional growth to enhance your performance and contribute to the team's success.
Requirements Communication Skills:
Excellent verbal and written communication skills to interact effectively with clients and team members.
Customer Focus:
Strong customer service orientation with a genuine desire to assist and support clients.
Detail-Oriented:
Ability to pay close attention to details while multitasking in a fast-paced customer service environment.
Interpersonal Skills:
Capable of building rapport and relationships with clients and colleagues.
Adaptability:
Willingness to learn and adapt to new processes and procedures in a customer-focused service role.
Professionalism:
Demonstrate a high level of professionalism, integrity, and ethical conduct in all interactions.
Company Description Our company is a local Allstate Agency specializing in Home and Auto insurance products.
We take our job seriously and tailor our clients policies to fit their needs.
We care, and it shows in our results as we have achieved many awards since opening our doors.
Our dedicated staff work incredibly well as a team and always put the customer first.
Apply to our team today!.
Estimated Salary: $20 to $28 per hour based on qualifications.

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